Privacy Policy
Last updated: 30 June 2026. We take your privacy seriously.
The following is draft content. Have it reviewed by qualified legal counsel before publication.
1. Who we are
INVOITOMATE is a product of ZOK Labs SMC Private Limited (“we”, “us”, “our”). We are the data controller for the personal data we collect through the Service. Our contact details are available on the Contact page.
2. Data we collect
We collect: (a) account and profile data (name, email, company name, address, phone) that you provide; (b) data necessary to operate the Service (e.g. marketplace connection credentials, stored securely; order and invoice data you sync or create); (c) usage and technical data (e.g. IP address, browser type, logs of actions) to run and improve the Service; (d) payment-related data processed by our payment provider (e.g. Stripe) in line with their privacy policy.
3. How we use your data
We use your data to: provide and maintain the Service; process payments and enforce our terms; communicate with you (e.g. support, security, product updates); improve the Service and develop new features; comply with legal obligations; and protect our rights and the security of the Service. We do not sell your personal data to third parties.
4. Legal basis (where applicable)
Where data protection law requires a legal basis: we process data for performance of our contract with you (providing the Service), for our legitimate interests (e.g. security, analytics, product improvement), and where necessary for legal compliance. We may rely on your consent for marketing communications where applicable; you can withdraw consent at any time.
5. Sharing and third parties
We may share data with: (a) service providers who assist us (hosting, email, payment processing, analytics), under strict confidentiality; (b) marketplace platforms you choose to connect (e.g. Back Market, Amazon), according to their and our terms; (c) authorities when required by law. We do not sell or rent your data. If we transfer data outside [your jurisdiction], we ensure appropriate safeguards.
6. Retention
We retain your data for as long as your account is active or as needed to provide the Service and comply with legal obligations. After account closure, we may retain certain data for backup, legal, or audit purposes for a limited period, after which it is securely deleted or anonymised.
7. Your rights
Depending on your location, you may have the right to: access your data; correct or update it; request erasure (“right to be forgotten”); restrict or object to certain processing; data portability; withdraw consent; and lodge a complaint with a supervisory authority. To exercise these rights, contact us via the Contact page or the support email in the Service.
8. Cookies and similar technologies
We use cookies and similar technologies for essential operation (e.g. session, authentication), preferences, and to understand how the Service is used. You can manage cookie preferences in your browser; disabling some cookies may affect functionality.
9. Security
We implement appropriate technical and organisational measures to protect your data (e.g. encryption, access controls). No method of transmission or storage is 100% secure; we cannot guarantee absolute security.
10. Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and update the “Last updated” date. Material changes may be communicated by email or in-app notice. We encourage you to review this policy periodically.
11. Contact
For privacy-related questions or to exercise your rights, contact us at invoitomate.com/contact or the support email provided in the Service. INVOITOMATE is a product of ZOK Labs SMC Private Limited.